Privacy & Security

Reb aje's Privacy Policy — Your data is safe with us

Rebaje's Privacy Policy clearly explains how your personal data is collected, used, and kept secure.

Last Updated: January 2026 SSL Encryption Protected Full Policy in Bengali No selling of data to third parties
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Section 01

Introduction & Scope

Welcome to Rebaje.bet. This Privacy Policy ("Policy") applies to all users of the Rebaje platform and explains how we collect, use, store, and protect your personal information.

Rebaje is an online gaming and Sports Betting platform serving users in Bangladesh. We believe your privacy is a fundamental right and protecting it is our responsibility. That's why we follow internationally recognized technologies and processes for data protection.

By using Rebaje.bet, you are considered to have read and agreed to this Privacy Policy in full. If you disagree with any part of this Policy, please discontinue use of our services and contact our support team.

Applies to: This policy applies equally across all Rebaje channels, including the Rebaje.bet website, mobile app, live chat, and email support. Contacting Rebaje through any of these channels means this policy is in effect.

When This Policy Changes

We may update this Privacy Policy to reflect business needs, legal changes, or new services. Registered members will be notified by email in advance of any significant changes. The "Last Updated" date at the top of this page shows when the policy was last revised.

Section 02

What Data We Collect

Rebaje only collects data that is necessary to provide you with the best possible service. We avoid collecting unnecessary information and place the utmost importance on your personal privacy.

Directly provided information

  • Name, date of birth, and nationality (collected at registration)
  • Mobile Number & Email Address
  • Residential Address & Postal Code
  • National ID or Passport Number (for KYC verification)
  • Payment account details (Mobile Pay, Nagad, Rocket numbers)
  • Information provided when contacting support

Automatically Collected Data

Data Type Purpose of Collection
IP Address & Device Type Security Verification & Fraud Prevention
Browser & Operating System To ensure platform compatibility
Login time and session data Account Security & Audit Trail
Gaming Activity & Betting History Responsible Gaming Monitoring
Financial Transaction Records Legal Compliance & Dispute Resolution
Cookies & Browsing Behavior Delivering a personalized experience

Important: Rebaje never collects your bank account number, full credit card details, or PIN. All payments are processed through the respective mobile banking app.

Section 03

Purpose of Data Use

We always ensure a lawful basis exists before using your data. Rebaje never uses your information for unnecessary or unauthorized purposes. Below is a detailed breakdown of why we use your data.

  • To create, manage, and verify your account
  • To process financial transactions and ensure security
  • To complete KYC (Know Your Customer) verification
  • To enforce responsible gaming policies — and to detect suspicious behavior
  • For providing customer support and resolving disputes
  • To enhance platform security and prevent fraud
  • To send you relevant promotions and offers based on your preferences (with your consent only)
  • For statistical analysis to improve service quality
  • To comply with applicable laws and regulations in Bangladesh

Marketing Communications: You can unsubscribe from Rebaje promotional emails or SMS at any time. However, transactional and account-related messages will continue to be sent.

Section 04

Data Sharing & Disclosure Policy

Rebaje never sells your personal data. We have a strict policy on sharing information with third parties and only do so in specific circumstances and for defined purposes.

Circumstances in Which Data May Be Shared

  • Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket — solely for processing transactions
  • KYC Service Provider: Authorized Third Parties for Identity Verification
  • Legal Authority: As required by a Bangladesh Government directive or valid legal process
  • Fraud Prevention Authority: In cases involving investigation of money laundering or fraud
  • IT Infrastructure Partners: For server hosting and database management — under strict confidentiality agreements

In each of the above cases, before sharing your data we verify that the receiving party maintains the same standard of privacy protection. Rebaje never sells your information to advertisers or data brokers.

International Data Transfers: For technical reasons, some data may be stored on servers outside Bangladesh. In such cases, the privacy laws of the relevant country are observed and international data protection standards are followed.

Section 06

Our Data Security Measures

Rebaje uses internationally recognized technologies and processes to protect your data. Technical safeguards are complemented by organizational and administrative security measures. Our security team monitors the platform 24/7.

  • All data transfers are secured with 256-bit TLS/SSL encryption
  • Sensitive data stored on our servers is protected with AES-256 encryption
  • Passwords are never stored in plain text — only bcrypt hashes are used
  • Two-factor authentication (2FA) is available for all accounts
  • Regular security audits and penetration testing are conducted
  • Restricted database access — only authorized staff can view the data they need
  • Accounts are automatically locked when suspicious activity is detected
  • Data backups are regularly stored in secure locations

Security Breach: In the event of a data breach, Rebaje will notify affected users by email within 72 hours and take immediate steps to resolve the issue.

Section 07

Your Privacy Rights

As a Rebaje user, you have clear rights over your own data. We respect those rights, and you can exercise them at any time.

01

Right to Access Your Data

You can request a full list of the information we hold about you. Requests will be fulfilled within 30 days.

02

Right to Rectification

If any of your information is incorrect, you can request a correction and we'll update it promptly.

03

Right to Erasure

Once the specified retention period has passed after account closure, you may request that your data be deleted.

04

Right to Object to Processing

You can object at any time to your data being used for marketing purposes.

05

Right to Data Portability

You can export your data in a machine-readable format.

06

Right to Withdraw Consent

Any consent given may be withdrawn at any time. However, any processing carried out prior to withdrawal remains valid.

How to Exercise Your Rights: To exercise any of the rights listed above support@rebaje.bet Send an email to the address above. Include "Privacy Request" in the subject line along with your registered email address and a description of your request. We will respond within 7 business days.

Section 08

Data Retention Period

Rebaje does not retain data longer than necessary. Each data type is governed by its own retention policy, balancing legal requirements with business needs.

Data Type Retention Period Reason
Account & KYC Information 5 years after account closure Legal Compliance & Dispute Resolution
Financial Transaction Records 7 years after the transaction Financial Regulatory Requirements
Gaming History 3 years after account closure Responsible Gaming Review
Support Contact 2 years after resolution Quality Assurance & Training
Marketing Preferences Until consent is withdrawn Respecting User Preferences
Cookie Information 30 to 365 days By cookie type

When the retention period expires, your data is securely deleted or anonymized so it can no longer be linked back to you.

Section 09

Protection of Minors' Data

Rebaje strictly prohibits anyone under 18 from using the platform. We do not knowingly collect data from minors.

  • Age verification is mandatory at registration — providing an incorrect date of birth will result in account termination
  • Age is re-verified during KYC verification
  • Any minor's data found in our system will be immediately deleted upon a parent or guardian's request
  • Parental control tools are recommended to users

For Parents: If your child has accidentally created a Rebaje account, please support@rebaje.betto reach us. We will promptly close the account and delete all associated data.

Section 10

Contact & Complaints Process

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team. We take all complaints seriously.

Contact Channels

  • Email: support@rebaje.bet (Subject: Privacy Request)
  • Live Chat: Click the chat button on the Rebaje.bet homepage
  • Response Time: Usually within 24 to 48 hours

Complaints Process: Once a complaint is received, we will first send an acknowledgment, then investigate and provide a detailed response within 7 business days. If you are not satisfied with the resolution, you may request an escalated review.

Rebaje is fully committed to protecting its users' privacy. We believe transparency and trust are the foundation of any lasting relationship. Whatever your questions, we're always here to help.


6 Core Commitments to Protecting Your Data

At Rebaje, your privacy is protected not just in words, but through technology and policy in practice.

256-bit SSL Encryption

All data exchanged between you and Rebaje servers is secured with military-grade SSL encryption. No third party can read this information.

Data Is Never Sold

Rebaje never sells your personal information to advertisers or data brokers. Your data is used solely to improve our services.

Transparent KYC Process

Information collected for KYC verification is used solely to confirm your identity. Once verification is complete, document copies are stored securely.

Regular Security Audits

Independent experts regularly audit Rebaje's security systems. Any vulnerabilities identified are addressed immediately.

Full Control in Your Hands

You have full control — from updating marketing preferences and downloading your data to closing your account — all from your account settings.

Dedicated Privacy Support

Our dedicated team is always on hand for any privacy-related queries. Reach us by email or live chat and expect a response within 24 hours.


Join a Safe & Trusted Platform

Your privacy is protected by the highest level of technology at Rebaje. Register now and enjoy gaming with complete peace of mind.

Register Now Log In
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